Greene & Cooper Ombudsman
Resolving conflict with an Ombudsman
Traditionally, ombudsmen have been used by universities, government agencies and
labor unions. Recently, the idea has become more popular with corporations as
well. Ombudsmen also can be used in the law firm setting and, if done properly,
can produce significant results. According to the International Ombudsman
Association, the four principles of an organizational ombudsman are
independence, neutrality, confidentiality and informality.
In the law firm context, an ombudsman is intended to complement existing
grievance procedures already in place. He or she assures an additional level of
anonymity and safety in raising issues to the firm’s leadership.
Kim will work with you and Greene & Cooper LLP to
reach a solution to your problem. This dispute resolution process is
user-friendly and it helps to resolve your complaint in a timely manner.
Please email me at firstname.lastname@example.org